Una Dillon

The ‘grande dame’ of English bookshops!

Blackwells Broad StreetBlackwell
Last Friday, I experienced the rare treat of visiting Blackwell’s Broad Street, the Blackwell bookshop chain’s flagship shop in Oxford. It is a bookshop that I know quite well, though it is two or three years since I was last there. It is one of a handful of large world class bookshops in this country – as readers of this blog will know, my own particular favourite is Waterstones Gower Street, but that is partly because it holds strong personal associations for me and is therefore much more of an old friend than Broad Street. Gower Street is like a rather quirky intellectual woman of a certain age, always coming up with racy surprises of which you might not have thought her capable. She’s one of the liberated ‘new women’ of the early twentieth century, as her Arts and Crafts clothing and the pedigree of her creator, Una Dillon, both demonstrate. Broad Street, on the other hand, is the grande dame of British bookshops. She is an eminent Victorian, offspring of the sternly teetotal Benjamin Henry Blackwell, whose fine bookselling tradition was carried on by his son, also Benjamin, and very famous grandson Basil (‘The Gaffer’) who presided over this shop and its sister stores for more than sixty years.
It was not the first of Oxford’s bookshops that I visited on Friday, but, once through its surprisingly modest front door (it could be the entrance to any moderately well-to-do person’s house), I wondered why I had bothered with the others. Here were riches indeed! And cared for by very professional staff who seemed never to intrude on browsers except at that vital moment – which they must have sensed by some kind of invisible booksellers’ radar – when I was stumped and needed help.
I didn’t actually find the exact book that I wanted – I’m not sure that this book even exists, as I was searching by topic rather than title, but I spent an enchanted two hours in the shop nevertheless. I came away with three purchases, but could have splashed out on many more. I was also delighted to see four copies of Almost Love and two of In the Family on the shelves of the crime fiction section. I happen to know from my previous life that the crime fiction buyer in this shop is probably the best in the country, so I am doubly appreciative that he has chosen to stock my books.
Blackwell’s Broad Street also has a great coffee bar in which people may really be seen looking at and talking about the books they have just bought (instead of just reading the paper or examining their shopping); it has also several brilliant, if eclectically-arranged, second-hand sections. If you know Oxford, I am sure that you will have visited this bookshop. If you don’t know it and should ever find yourself in the city, I recommend that you include Broad Street in your itinerary!

My favourite bookshop!

Gower St Waterstone's

Yesterday I visited Waterstone’s Gower Street, which in my mind is called simply ‘Gower Street’ and, in many other people’s, is still indelibly fixed as ‘Dillons’. A great bookshop and, of all the bookshops I have visited (there have been a few), easily my favourite. It’s situated in the heart of Bloomsbury. Approaching from Gordon Square, you come upon it suddenly, an Arts and Crafts enchanted castle before which there is always a litter of student bicycles, as if thrown down in homage at its feet. On an early spring day, especially when the sun is shining, your heart lifts immediately.
The shop was founded by Una Dillon, herself one of the extended ‘Bloomsbury set’. Almost every other door of the houses in Gordon Square and adjoining Fitzroy Square is adorned with a blue plaque celebrating the fact that a Bloomsbury author lived there; Una Dillon created the shop to serve them. The building was originally an early experiment in franchise retailing, a sort of forerunner of the Galeries Lafayette or Selfridges. It was designed to house twenty-four retail units, one of which was initially taken by Una Dillon. Gradually, over a period of years, she expanded until she had bought all of the units and therefore the whole building. (This also lifts my heart: I wonder if there is the remotest possibility that this could still happen today? Could a bookshop oust, say, Zara, Boots, Gap, Marks & Spencer and their ilk from such an ‘emporium’? I have my doubts!) Consequently, behind the scenes, it is a rabbit warren of corridors and small offices. It is also a protected building – of which I’m entirely in favour – although it does mean that not even a nail can be knocked into the wall without English Heritage’s being first consulted.

This shop came under my jurisdiction for several years in the 1990s.  At the time, there were booksellers there who could remember Una Dillon’s being wheeled into staff meetings in her wheelchair and who were still in awe of her memory.  (I must admit that the image of this is conflated in my mind, unfairly I’m sure, with the image of Jeremy Bentham’s stuffed corpse, similarly wheeled into meetings at UCL nearby, but I’m sure that Una was still alive on the occasions of which they spoke!)

I myself have many excellent memories connected with the shop – for example: the launch for George Soros’s book, which attracted so many people that it had to be held in a lecture theatre at UCL, with a television link to an overspill room; coming out of the manager’s office and finding Will Self chatting to the staff in the reception area; walking back a little dazed to King’s Cross through a summer dawn on a Sunday morning, having – with all of the staff – been up all night stocktaking.  And it is still my favourite place for browsing and buying books.

Great bookshops are like people – they have personalities.  A great old bookshop like Gower Street also has secrets.  As far as I know, there has never been a murder committed there, but there could have been.  Maybe someone will write a novel about it!Gower St frontage

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